Security

Security and data protection

Built for your IT, security and vendor-risk reviewers.

Security at a glance

Strict tenant isolation

Each customer's data is isolated, enforced by database row-level security.

Encryption

Data is encrypted in transit and at rest.

Hash-chained audit trail

Every governed event is chained and verifiable; audit records can't be edited.

Role-based approvals

Ordered approval steps, scoped by role, facility and field.

Hosted on AWS

Vellum runs on Amazon Web Services infrastructure.

BAA available on request

We sign a business associate agreement where your use requires one.

Under the hood

Technical detail behind the capabilities, for IT, security and vendor-risk review.

Tenant isolation
PostgreSQL row-level security on every tenant-owned table, with tenant context set per transaction.
Permission model
Permissions combine role, resource, action, facility, data type, field and workflow step, evaluated on the server. Self-escalation is blocked.
Controlled writes
Regulated changes go through database functions that authorize the actor, append audit events and record outbound integration events in one transaction.
Audit chain
Gapless, per-tenant SHA-256 sequence with canonical serialization; audit updates and deletes are blocked; verifiable at any time.
Integration events
Stored durably in a transactional outbox in the same transaction as the change, with claim, retry and dead-letter handling, and delivered through Vellum's integration layer.
Secrets
Endpoint credentials are held as secret references, never stored in Vellum configuration.
Hosting and encryption
Hosted on AWS; data encrypted in transit and at rest. BAA available on request.

Questions from your IT or security team? Email [email protected].

Talk to us

Book a working session on your chargemaster workflow. We'll walk through request, approval and evidence for your facilities with your finance, revenue integrity, chargemaster, compliance and IT teams.

Email [email protected]