Platform

Control every change, across every facility.

Govern requests and approvals, prove every decision, and hand off approved changes through controlled channels.

Govern

Govern every change

Multi-facility charge governance

Corporate charge standards with facility-level instances across your hierarchy of corporate, regions and sites. Effective-dated versions keep prior corporate and facility history.

Role-based requests and approvals

Requesters add, update or inactivate charges. Requests move through ordered steps, such as coding review and then finance. Reviewers approve, return or deny with a recorded reason. Nothing reaches the chargemaster until final approval.

Field-level controls that can't be bypassed

Each step controls which fields a reviewer can change, by role and facility. Locked fields are shown in the screen and enforced on the server, so the rule holds even outside the screen.

Propagation with preserved overrides

Corporate changes go out to the facilities you select while applicable local overrides are preserved. A charge can be inactivated at one site without touching the corporate item or other sites.

Configurable, versioned workflows

Administrators define steps and per-step field rules in a form-based designer, so finance can sit at whichever step your policy requires. Active versions can't be edited, and each request stays on the version it started on.

Approve from anywhere, with delegation

Reviewers decide from a mobile-optimized queue with field diffs and lock explanations. Time-bound delegation shows who is acting for whom.

Request detail screen with workflow step and field-by-field diff
Request detail: workflow step, role, facility and field-by-field diff. View full size
Locked field with explanation
A locked field, enforced on the server. View full size
Propagation preview showing a preserved facility override
Facility override preserved during propagation. View full size

Prove and connect

Evidence you can verify, handoffs you control.

Tamper-evident audit chain

Every governed event is appended to a per-tenant SHA-256 hash chain. Audit records can't be updated or deleted, and verification shows the chain as “Valid”, so history is verified rather than taken on trust.

Evidence exports for auditors

Auditors download a request's proof as JSON, CSV or a PDF proof package, with hash-verifiable manifests and tracked, repeatable export runs.

Governed downstream delivery

Two governed paths: scoped CSV and XLSX exports for any downstream system, and EHR connectivity over FHIR and HL7, delivered through Vellum's integration layer as part of your rollout. Both are limited to authorized facilities and recorded in the audit trail.

One integration layer for every system

Vellum's integration layer gives your health system access to all the EHR and system integrations it needs. Endpoint credentials are never stored in Vellum, and every outbound change is recorded with the approval that produced it.

Tenant isolation and access control

Database row-level security on every tenant-owned table keeps each tenant's data separate. Every governed change checks who is acting and records it. Admin pages are role-guarded, and users can't raise their own permissions.

Operational dashboard and administration

See requests in flight, queues, stale requests, cycle times and propagation and export activity. Administrators manage users and access, roles, facilities and workflows.

Audit chain verification showing Valid
Audit-chain verification. View full size
Proof export options
Proof export: JSON, CSV or PDF. View full size
Downstream export scoped to facilities
Downstream flat-file export, scoped to authorized facilities. View full size

The complete Vellum platform

Delivered and configured as part of your Vellum rollout. Your rollout extends the core platform with enterprise identity, connected downstream systems through Vellum's integration layer, deeper administration and intelligent review, configured for your systems, facilities and policies.

Enterprise single sign-on

Your teams sign in through your organization's identity provider, with roles and facility scope mapped to Vellum permissions.

EHR connectivity over FHIR and HL7

Connectors to your EHR and billing systems are configured during your rollout and delivered through Vellum's integration layer, with delivery and acknowledgment tracking. Ask us about your systems.

Reconciliation and drift detection

Vellum compares connected systems with the governed record, flags mismatches and drift, and routes each exception to resolution.

Full chargemaster search and bulk import

Bring your existing chargemaster in through validated bulk import, then search and browse it across facilities.

Propagation and override administration

Operators launch, preview and approve corporate-to-facility propagation, and manage facility overrides and their effective dates.

Delegation, notifications and escalation

Administrators set up and revoke delegations. Reviewers are notified when a decision is waiting, and overdue requests escalate.

Signed manifests and external audit anchoring

Evidence packages carry signed export manifests, and checkpoints of the audit chain are anchored outside Vellum, so verification doesn't depend on Vellum alone.

Rules-based checks and AI-assisted prioritization

Validation rules catch likely errors before approval, and AI-assisted suggestions help reviewers prioritize. People make every decision.

CMS machine-readable files

Supports preparing CMS machine-readable files from governed charge data, so published files reflect approved changes.

Item master and formulary

Extend the same request, approval and evidence model to item master and formulary data.

One governance model, every domain. Each capability uses the same governed request, role-based approval, field-level control and tamper-evident evidence trail as the core platform.

Information current as of October 2026. The capabilities in this section are delivered and configured as part of your Vellum rollout, with scope set out in your SOW.

Talk to us

Book a working session on your chargemaster workflow. We'll walk through request, approval and evidence for your facilities with your finance, revenue integrity, chargemaster, compliance and IT teams.

Email [email protected]